Print and Web Designs (PTY) LTD TERMS AND CONDITIONS
All Orders are subject to Print and Web Designs Terms and Conditions.
By shopping with Print and Web Designs, you represent and warrant that you have read and understood these terms and conditions as well as the policies displayed on the website and/or email about the products and/or services.PLEASE DO NOT USE THIS SITE, OR MAKE PAYMENTS TO PRINT AND WEB DESIGNS IF YOU DO NOT ACCEPT, AND AGREE TO BE BOUND BY THIS AGREEMENT.
- Product Pricing and Availability The Products and Services sold by Print and Web Designs are subject to availability. The Company reserves the right, without prior notice, to discontinue or change pricing or specifications on Products and services offered without incurring any liability whatsoever.
- Unlawful use You shall not use the website printandwebdesigns.co.za or any products/services sold by Print and Web Designs to send or post any message or material that is unlawful, harassing, defamatory, abusive, threatening, obscene, sexually orientated, racially offensive, profane or which violates any applicable law and you hereby indemnify the Company against any loss, liability, damage or expense of whatever nature which the Company or any third party may suffer and which is caused by or attributable to, whether directly or indirectly, your use of the Site.
- Order Policy
- All orders must be placed in writing.
- No stock reservation is allowed.
- It is the responsibility of the client to advise in writing of any changes of address, company details, signing powers or authority to place orders.
- Electronic Communication
When you use or visit this Site, or send electronic communications to the Site including, without limitation, e-mails or place orders for Products, you:
- consent to receiving communications from the Company electronically;
- agree that all notices, disclosures and other communications sent by the Company, including this Agreement, satisfies any legal requirements, including but not limited, to the requirement that such communications should be âin writingâ
- agree that the Company may use your information to contact you about promotions and special offers if you have indicated during registration that you would like to receive such information. You are entitled, at any stage, to opt out of this service. We shall not sell or rent information about you including, without limitation, your name, identity number, address, email address and contact telephone number (âpersonal informationâ) to any third parties; and
- agree that the Company may disclose your personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as otherwise required by law, e.g. for accounting purposes.
- Branding
- No branding will commence unless artwork has been signed off and approved by the customer.
- No branding will commence unless the complete order has been paid for in full.
- Production will only commence the day after payment has been received.
- Once artwork is approved the order cannot be cancelled.
- Completion of branding may take between 3-14 days from the date the artwork has been approved in the correct format and payment has been made.
- Lead times may vary depending on volumes, complexity of branding required and production capacity in the operation.
- Print and Web Designs will only brand on certain items supplied by the client and will required extra items for testing or defective prints.
- No branded items will be accepted for return unless defective.
- Designs
- We do not accept artwork in these formats: Word Files, .gif, Power Point.
- Branding will only commence once full payment for stock and branding has been received, and artwork has been approved.
- Delivery dates are quoted from the day after artwork approval and receipt of payment â whichever is later.
- Artwork received in the correct format will not be charged for.
- If no artwork is available, Print and Web Designs can provide a artwork design at a fee as agreed upon between Print and Web Designs and the client, as it depends on the work hours and complication of the artwork. Unless otherwise specified only one design will be done per artwork payment. Once artwork have been sent to client for approval after first design effort, a further 3 changes will be included in the artwork layout, where after any additional changes will be charged for per change.
- Artwork not received in the correct format will attract a redrawing fee. This fee will accommodate 2 further changes to the layouts, where after any additional changes will be charged for per change.
- Some products and specials advertised by Print and Web Designs will from time to time include free artwork designs, but this can be changed at any time without prior notice.
- Colours
- We have made every effort to display as accurately as possible the colours of the Products that appear on the Site. As the actual colours you see will depend on your computerâs monitor we cannot guarantee, however, that your monitor's display of any colour will be accurate, or look the same as printed colours.
- Stock Availability
- The Company cannot always guarantee availability of stock. If we are unable to supply each and every Product ordered or in the quantities ordered, you nevertheless agree to make payment for the items correctly delivered. Stocks of all goods on offer are limited. The Company shall use its reasonable efforts to discontinue the offer as soon as stock is no longer available. Under no circumstances will the Company be liable to you for failing to supply Products ordered by you if the shortage of stock or capacity is due to circumstances beyond the Companyâs control. In such circumstances the Company will take reasonable steps to inform you of the shortage of stock or capacity as soon as it is practicable to do so.
- Agreement of Sale
An agreement of sale in respect of a Product between the Company and you only comes into effect if and when the Companyâs bank statement reflects your payment via EFT, and the order has been invoiced. The Company reserves the right to:
- refuse to accept and/or execute an order without giving any reasons; and
- cancel orders in whole or in part in its sole and absolute discretion. The Company shall only be liable to refund monies already paid by the user. A delivery fee will be charged each time Products are delivered to you.
- Pricing Subject to availability, the price you pay for Products will be the price shown on the Print and Web Designs Online Site on the date that you pay for such Products. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations. Time-based pricing is only available during the times and dates stipulated on the Site. The price of each Product is the price displayed on the Print and Web Designs Online Site. In the event of a Product being on special, this price will be displayed. Delivery costs are calculated taking into account the area of delivery as well as the weight and product dimensions of each Product being delivered, and are quoted separately. Whilst all precautions are taken by the Company to provide the correct pricing on this Site, in the event that an error does occur, the Company will make every effort to contact you to cancel the purchase and provide a full refund for the original amount paid. As such the Company will not be obliged to provide you with the affected Product at such incorrect price. Free delivery promotions are limited and will be specified per product or special.
- Cancellation
- If you would like to cancel an order this may be done by emailing the Company on info@printandwebdesigns.co.za or by contacting our Call Centre on 071-714-1229.
- You will be able to cancel an order up until the point a Branding Layout is approved. No penalty charges will be levied against cancelled orders prior to the abovementioned cut-off time.
- The Company will, however, be entitled to recover from you the direct cost of recovering the Products.
- The Company will only accept a cancellation of an order in circumstances where the Products are unbranded and returned to the Company in their original condition together with the packaging within 5 (five) days after receiving the products and provided the Products have not been used or otherwise altered in any way whatsoever.
- The Company shall be entitled to retain any payment already received from you in respect of delivery fees where a Product has already been delivered to you prior to your cancellation of the order, as set out above.
- You may return a Product, at your cost, to any Print and Web Designs office provided you have the original invoice/proof of purchase. If you cancel your payment for any reason or if your payments should cease to be valid for whatever reason, you will nevertheless be bound to pay to the Company the full purchase price, including all costs incurred by the Company in respect of any Products already delivered to you, and which you have not returned to the Company as set out above. Without prejudice to any other rights or remedies in law, the Company shall be entitled to cancel forthwith any sale and/or your registration if you should breach any of your obligations.
- Collections
- Collections & Drop off are only done by arrangement and appointment by date and time.
- Once stock has been collected/delivered from/by Print and Web Designs, Print and Web Designs has no control over it. As such we do not accept responsibility for any damages or shortages not reported within 24 hours.
- Print and Web Designs cannot accept returns on items which have already been branded.
- Website & Email Design & Hosting
- In the case where hosting has been agreed on a monthly or quarterly basis, payments are subject to a fee of 10% if made not by the Due Date stated on the invoice. If overdue for more than 15 days, your accounts will be suspended.
- In the case where hosting has been agreed on a yearly bases, clients will be reminded of renewals in the month before the website/email hosting expires. A client has to renew before the expiry date and due date provided, else the account will be suspended the day after expiry.
- An extra fee of R150 will be charged to activate accounts again.
- Print and Web Designs may also choose to change the clientsâ account to a yearly account to be paid in advance in the case where accounts have not been paid up in the past.
Intellectual Property All intellectual property rights, including copyright, in all materials, including trademarks, logos, photographs, images, text and other graphics which form part of the Site are owned by the Company alternatively the Company is the lawful user thereof. Such rights are protected by both South African and international intellectual property laws. All data and information communicated to or from the Site and/or any Site information as well as the database is the sole property of the Company. The Company grants you permission to view, electronically copy and print portions of the Site for the sole purpose of placing an order with the Company for any of the Products. Any use of materials on the Site other than for the purpose noted above including, without limitation, the unauthorised submission, removal, modification, dissemination, copying or distribution of copyrighted or other proprietary content, without the prior written consent of the Company and/or the lawful trademark and/or copyright owner (if applicable), is prohibited and constitutes an unlawful infringement of the intellectual property rights of the Company and/or such trademark and/or copyright owner.
General Terms The Company may, in its sole discretion, suspend or terminate the operation of the Site at any time without prior notice to you and without the need to give you reasons for such termination or suspension. We may change the terms of this Agreement from time to time without notice to you. Any amendments will take effect immediately on posting of the amendments on the Site. You shall be deemed to have accepted any changed terms should you continue to use the Site. If any provision of this Agreement is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of the remaining terms. This Agreement constitutes the whole agreement between the parties relating to the subject matter hereof. Any indulgence of extension of time granted by the Company to you shall not be construed as a waiver or variation of any of our rights or remedies. At the option of the Company, any dispute arising out of the Agreement may be brought in any Magistrates' Court of competent jurisdiction notwithstanding that the amount in issue may exceed the jurisdiction of such court. The Site is hosted and managed in the Republic of South Africa and this Agreement is accordingly governed by the laws of the Republic of South Africa. Any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this Agreement, may be submitted in writing to support@printandwebdesigns.co.za.   Where after a meeting will be arranged with the owner of Print and Web Designs and the client, and is agreed that the meeting will be recorded for confirmation and agreement purposes. A meeting can be held local in Kempton Park, or any online method. If no meeting is held, Print and Web Designs cannot be held responsible to agree to any terms of the client, if Print and Web Designs is not given a chance to explain the printing, website and designs processes.
General Information The Companyâs:
- registration number is 2017/298536/07
- website address is: www.printandwebdesigns.co.za
- email address is: support@printandwebdesigns.co.za